CREATIVE SERVICES
BUILT FOR INDEPENDENT VETERINARY PRACTICES
So excited you came!
Now let’s get you looking as trusted as you are.
We're a creative studio built for independent veterinary practices offering real photography, clearer client materials, a brand that looks and acts like you, not a template.
Elevate your brand.
Empower your clients.
Protect your team's time.
Deepen your community trust.
WHERE IT HURTS
& WHAT WE DO ABOUT IT.
OLD WAY
Your team repeats the same instructions all day — discharge, post-op, follow-up — and pet parents still leave overwhelmed.
Branded, take-home care guides.
Clear, customizable guides cut repeat explanations and send pet parents home with real confidence.
OLD WAY
Managing social posts in-house takes time and expertise you don't have — and still gets drowned out by corporate budgets.
Ready-to-use branded social kits.
We partner with you to create simple, ready-to-use social kits that save you time and keep your message clear and consistent.
OLD WAY
Once a patient leaves, you lose touch until their next visit, and the chance to build long-term loyalty along the way.
Co-hosted local wellness initiatives.
Partner with Oz & Co. for local events and community education that build trust and bring clients back outside the exam room.
OLD WAY
Generic stock photos and AI visuals erase your practice's identity, making your clinic look like corporate background noise.
Real, local patient storytelling.
Warm, personalized visuals of your actual patients make your clinic feel human and rooted in this community.
OLD WAY
Patient storytelling feels too complicated to use & most clinics don't have the time or systems to do it without privacy worries.
Done-for-you consent paperwork.
We manage outreach, release paperwork and permissions — no legal drafting for your team.
OLD WAY
Your team fields non-medical questions all day. Vetting providers takes time, and letting clients guess risks the trust you've built.
Trusted, community-built directories.
A zero-kickback, community-vetted directory of Toronto's top pet pros — recommendations you can stand behind.
THE DIFFERENCE
WHY Oz & Co., AND NOT SOMETHING ELSE
You don't need another agency. You need someone who understands creative and understands that your team already has enough on its plate.
Here's the difference: 20+ years directing creative for some of the most recognized brands in the world, where getting it right the first time wasn't optional. We bring that discipline to a project sized for your practice with fixed price & zero enterprise overhead.
Best of all, we see your clinic from both sides of the table. As a pet owner, I know the anxiety that comes with every visit. As a creative partner, I know the operational realities — that patient photos need consent, discharge instructions need to be both accurate and readable, and your team has zero hours to waste explaining veterinary workflow to an outside vendor.
THE PROOF
A CREATIVE BACKGROUND YOU DON'T USUALLY SEE AT THIS SCALE
Oz & Co. is led by Silvia Drugea, who's spent twenty-plus years directing creative for globally recognized brands, including Disney, Warner Bros., Wizarding World, PAW Patrol, and GUND. (Yes, also including a children's brand literally called Vida the Vet…we couldn't make that up if we tried.)
That means major-brand strategy is now at your fingertips. But at its heart, this isn't about polished content, it's about a shared devotion to animal wellbeing & community.
Pet care shouldn't stop at your clinic doors, it takes a tight-knit community. We bring corporate-level creative discipline into your neighbourhood to help you build that network: your practice grows, owners feel supported, and pets get the care they deserve.
We don't just work around animals. We photograph them, too.
Not sure you need us?
Perfect.
LET’S JUMP ON A CALL
Thirty minutes, no pressure. During your complimentary call, we'll take a look at your website, client communications, photography and brand.
You'll leave with 2–3 practical opportunities you can actually use, whether we’ll be working together or not.
NO VAGUE ESTIMATES.
NO SURPRISES.
We don’t believe in generic rate sheets. After your free 30-minute consult, you'll get a custom proposal with a fixed price, zero hidden fees, and full ownership of your images.
Ready to see what this could look like
for your practice?
What People Are Saying
-
"Playing a critical role in developing some of the best visual storytelling in the industry. "
Licensing Partner — global toy & entertainment brand -
"Working with Silvia has been nothing but a pleasure; her quick turnaround and professional execution are, in a word, unrivalled. She's on-time, detailed, competitively-priced and flexible… In short, she's nothing less than phenomenal to partner with."
Client— luxury retail brand -
"Silvia has a genuine personality. She easily adapts to new work environments and has a very positive effect on the world around her. It is always a pleasure to have her working with us."
Owner + Executive Producer — prominent commercial and film production company
ONE PROBLEM WE THINK DESERVES
MORE ATTENTION & BETTER DESIGN
Did you know that nearly half of surveyed dog owners in one 2024 study were noncompliant with veterinary medication instructions?
The bigger question: are we designing discharge instructions people can actually use?
The research is pretty clear on one thing: the discharge moment is a measurable communication problem worth designing for.
Nobody leaves the clinic wanting to mess up their pet's care or recovery. They get overwhelmed, confused, or simply lose the thread once they're home. And honestly, who wouldn't?!
It's on us to build care plans that actually support people when they get home.
DIAGNOSE THE HANDOFF
Sit in on discharges, read the sheets clients receive, and log every callback for two weeks. The failure points are always specific.
1
HOW WE WORK
REDESIGN THE RECORD
Manage each patient with a single structured customizable document. Track medications as actionable tasks, isolate escalation alerts from routine care, and edit or print instantly.
2
MEASURE & HAND OVER
The same log, after. Then templates, a discharge script and the rationale, so the team can extend it to dentals and chronic care.
3
¹ Odom et al., Animals, 2024of surveyed dog owners were noncompliant with their vet's medication instructions
² Flegel et al., J Vet Intern Med, 2024of clients understood their discharge instructions correctly, from day one.
more likely clients made appropriate medical decisions when given succinct information.
³ Cited in Clinician's Brief, 2024WHAT WE FOUND
The research points to a simple opportunity: when we're asking people to manage care at home, how we structure the information matters. Structure is the variable, and a craft decision, which is why a generic & photocopied sheet leaves outcomes on the table.
TAKE CLIENT CARE ONE STEP FURTHER.
True care doesn't end at the diagnosis. Empowering owners when it matters most creates a deeply meaningful practice experience, turning anxious moments into confidence & lasting loyalty.
THE STATS
DON’T LIE!
WHAT THEY FORGET,
WE FIX!
*** Sample materials shown for illustration.
THE SHEET THAT ACTUALLY GETS FOLLOWED.
Most owners leave your clinic with nothing, or something generic. Both end the same way: missed doses, a licked incision, a callback. Make it personal and tickable so the pet gets the recovery you actually prescribed.
NUMBERS WE MOVE
· Post-visit callback volume
· Recheck attendance rate
· Satisfaction at discharge
· Medication course completion
· Restriction adherence
